Carpet Cleaning

Professional Rug and Carpet Cleaning Services

There are many professional rug and carpet cleaning services in Singapore that can help keep your carpets and rugs looking new and fresh. Whether you need a deep clean or just a quick refresh, there is a service that can meet your needs.

Professional carpet and rug cleaners are typically trained to treat various types of carpet material. They have specialized equipment and solutions to remove dirt, dust, stains, and allergens from your carpets and rugs.

To keep your carpet and rug looking great, feeling soft, and ensuring harmful indoor pollutants which could trigger respiratory problems and other allergies are thoroughly removed, it is important to hire a professional to clean it from time to time.

Difference Between Carpet and Rug

Although cleaning companies often use these two terms “carpet” and “rug” interchangeably when we read about floor coverings, thus it is common to misunderstand whether they are the same or different.

  1. The distinct difference between carpet and rugs is their size. Carpets are usually larger than rugs, and usually cover the entire floor area of a space. So, we usually refer to carpets as wall-to-wall carpets which are typically glued or attached on stairs, hotel rooms and commercial space.
  2. Wall-to-wall carpets are commonly used in big rooms like ballroom and office space because they can come in different types of color and texture, keep the floor warm and help to absorb sound too.
  3. Rugs are movable and smaller than carpets. Rugs are usually known as “throw rugs” because rugs can be rolled and thrown anywhere on the floor – some rug collectors even hang framed rugs on the wall as art pieces. Rugs are typically placed below a coffee table in the living room or below a bed in the bedroom.
  4. There are many types of rugs in the market. Among the popular ones are Persian or Oriental rugs. They are usually more expensive because they are woven and dyed manually by hand.

Although rugs and carpets are different, they both require regular cleaning and housekeeping maintenance to ensure they can look beautiful, smell fresh, feel soft and most importantly stay clean for a long duration.

3 qualities that classify a professional carpet cleaning company:

1. Experience: Look for a company that has experience in rug and carpet cleaning. This way, you can be sure that they know the best suitable cleaning practice and products to clean your carpets.

2. Certifications: The company should also have relevant certifications, such as from the Institute of Inspection Cleaning and Restoration Certification (IICRC). This shows that they are knowledgeable in the field, have been tested and certified.

3. References: Ask the company for references from past clients. This will give you an idea of the quality of their work and whether they have delivered satisfactory results. Or, you can get feedback from friends and family who have cleaned their carpets by the cleaning company.

Why do Carpets and Rugs Need to be Professionally Cleaned?

People often ask why carpets and rugs need to be professionally cleaned when they can just vacuum them themselves. While vacuuming is a good way to remove surface dirt and dust, it does not get rid of all the built-up dirt, stains, and allergens that can make your indoor air quality worse.

Stains often need professional treatment in order to be removed completely too. If carpets are not professionally cleaned on a regular basis, dirty carpets and rugs become unhygienic over time. After a period of time, you may find the carpet pile starts to flatten by the frequent footprints and from all the dirt and debris that has collected over time. So if you want your carpets to look their best and last longer, it’s best to leave the job to the professionals.

Different Carpet Cleaning Methods

Hot Water Extraction Cleaning

This method uses hot water to deeply penetrate the carpets together with the strong suction, removing dirt, dust, and other debris from the fibers. Not only does this type of cleaning leave your carpets looking like new and refreshed, but it also helps to extend their life.

Carpet Shampooing

If you’re looking to get your carpets shampooed, there are a few things you should know. Carpet shampooing is a great way to remove dirt, stains, and other debris from your carpets. Also, shampooing your carpets regularly will help extend their life and keep them looking new. However, it’s important to choose the right shampoo for your specific type of carpet. Otherwise, you could end up damaging your carpets.

Low Moisture Carpet Cleaning


Carpets can accumulate a lot of dirt and dust over time. To keep them clean and looking fresh, you can perform an encapsulation cleaning. This type of cleaning uses a special solution that essentially turns the dirt and grime into a powder, which can then be vacuumed up easily.

Compound Cleaning

Compound cleaning is a process of cleaning carpets without the use of water. This method is not only highly effective but also the lowest moisture option available in removing dirt, dust, and other debris from the carpet fibers. This method cleans carpet by spreading moistured sponge-like compound on the carpet. The compound will be brushed into the carpet using a counter rotating brushing machine which will then be removed by vacuuming.

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Why Choose De Hygienique?

Indoor air quality is an often overlooked but extremely important aspect that can have a major impact on our health. Not only does professionally cleaning carpets and rugs help reduce stains, it also boosts their longevity for years to come!

Thanks to new advancements in technology, professional carpet and rug cleaning is now more convenient and efficient than ever before. Dry carpet and rug cleaning is becoming a popular option, as it is quick, low moisture, and leaves no dust behind. Plus, you can usually use your rug very quickly after cleaning.

Benefits of De Hygienique’s Carpet Cleaning Service:

Low Moisture Cleaning Technology

Our company specializes in providing a carpet cleaning service and uses a highly efficient, low-moisture cleaning process to remove unpleasant stains from your carpet.

Eco Friendly

We use eco-friendly carpet cleaning products which produces less harmful waste to the environment than conventional carpet cleaning methods. Our eco-friendly cleaning products produce excellent carpet cleaning results and have been certified safe to users and the environment.

Professionally Trained

Our team of service technicians are technically trained, skilled, and highly experienced to clean different types of carpets and rugs.

Clients’ Satisfaction

Having close to 20 years of carpet cleaning experience, we have accrued knowledge and cleaning experience to ensure our carpet cleaning services are effective and safe, most importantly meet our customers’ satisfaction.

How Does De Hygienique Clean Your Carpet and Rugs?

Treatment Process


During the carpet cleaning process, the rotating brushes in the carpet cleaning machine loosen dirt, clean the carpet pile, and lift the flattened carpet.


The carpet is cleaned by applying pinewood cleaning compounds and brushing them into carpets to absorb stains and dirt.

Collection of Compound

During this step, soiled compound on the carpet is brushed out into an attached tray. An additional round of vacuuming will be repeated to ensure thorough removal of the compound.


We do not just clean, we also sanitise your carpet. A specially formulated antibacterial solution would be applied on cleaned carpet to prevent the spread of bacteria and viruses, as well as delay the reoccurrence of dust mites and allergies.

How Often Should You Get Your Carpets Cleaned?

As a general rule of thumb, you should always vacuum any type of surface at least once a week.

However, you’ll need to vacuum on a more regular basis if you have a lot of foot traffic on your carpet.

  • Daily in areas with high traffic or pets.
  • Two times a week in medium-traffic areas.
  • Weekly for carpet spaces with light levels of traffic.


Carpet and rug fibers act as a filter, eventually collecting much of the dust and allergens that float around in the air. As the months pass, these allergy-inducing particles can build up in the carpet and rug fibers. If allowed to accumulate, these particles will become airborne again whenever someone walks across them. Only a thorough cleaning can remove these allergens to restore a healthy living environment. Plus, if allergies are chronic, frequent cleaning is often necessary to help alleviate recurring symptoms.

Beyond vacuuming your carpet and rug thoroughly and regularly, you should also have it professionally cleaned with either steam cleaning or dry cleaning every six months.

Endorsements / Certificates

We’re WoolSafe & CRI Certified!

How far would you go in order to ensure that your spaces are genuinely clean and hygienic? One might think that as long as cleaning takes place, there shouldn’t be anything to fret over. However, all that glitters is not gold. To maximise the efficiency of our professional services, proper and bona fide carpet care is of utmost importance to us.

On that note, De Hygienique carries the WoolSafe Certification Mark that is internationally recognised as the ultimate standard for excellence and safety in carpet care chemicals, both for professionals and consumers. The WoolSafe Certification Mark is largely recognised by the world’s largest cleaning chemical suppliers, to assist in identifying and promoting carpet care products that are safe and suitable for use on wool.

As Singapore’s leading soft furnishings cleaning company, De Hygienique takes pride in using only products that are the crim of the crop. For instance, the US Carpet and Rug Institute (CRI) has recognised our Carpet Cleaner for its excellence and effective carpet-cleaning properties – as such, we’re proud to announce that our Carpet Cleaner is CRI certified and has earned the Seal of Approval for its deep-cleaning capabilities, enabling us to continue being the best at what we do!

Woolsafe ApprovedThe Carpet & Rug Institute (Seal of Approval)

We are grateful our cleaning services have been recognised as one of the best in Singapore.

Click here for the list of review websites that have given us this recognition.

Our Certification

Frequently Ask Questions

Frequency of carpet cleaning depends on the footfall traffic on the carpet. Generally, carpet should be vacuumed thoroughly on daily basis to remove loose debris and dirt on the carpet surface. Fine dirt particles, stains and microorganisms cannot be removed by vacuuming. Thus, professional carpet cleaning service should be engaged to deep clean your carpet at least once annually. If there is heavy footfall on the carpet, then twice a year deep cleaning is recommended.
De Hygienique can clean all fabric carpet used for commercial flooring. We use carpet cleaning technology and products that are certified safe by international carpet cleaning certification bodies like Insititute of Inspection Cleaning and Restoration Certification (IICRC) and Woolsafe to ensure our cleaning system produce safe and effective cleaning result.

De Hygienique’s carpet cleaning service can clean your carpet just like any conventional carpet shampooing method.

State-of-the-art technology

Instead of using high amount of water and cleaning chemicals to clean carpet, De Hygienique uses counter rotating brush and environmentally friendly wood compound to deep clean carpet pile.


The sponge-like compound will be brushed into the carpet pile using the carpet cleaning machine. The biodegradable compound, made of wood and chemical safe carpet cleaning agent, will absorb dirt within the carpet pile effectively. Soiled compound will be thoroughly removed and discarded at the end of the carpet cleaning treatment. As we do need to rinse the carpet after the cleaning treatment, we will not discard any water waste after the cleaning is completed.

Not every stain can be removed during the cleaning treatment. Stain removal depends on the nature of the stain – i.e. age of stain, type of stain, which stain removal product was used prior to our cleaning treatment.

Depending on the amount of human traffic, most carpet should be cleaned at least once a year. If traffic is high, more frequent cleaning would be required.

Carpets should be professionally cleaned at least once a year. Professional carpet cleaner deep cleans carpet which is important to ensure embedded dirt and microorganisms are removed thoroughly. Indoor air pollutant from carpet may cause health hazard if not treated appropriately.

Each carpet cleaning service providers would have their own cleaning technique and procedures. De Hygienique’s low moisture carpet cleaning methodology requires vacuuming before and after cleaning treatment to ensure thorough removal of dirt within the carpet.

Unlike De Hygienique’s low moisture carpet cleaning service that does not require drying time, most wet carpet cleaning like shampooing and steam cleaning would require some drying time, depends on the amount of liquid injected into the carpet, and extracted at the end of the treatment. It may range from as long as 2 hours to 8 hours.

Carpet cleaning service cost varies depending on carpet size and conditions. Typically, bigger carpet surface area would cost less per square foot. Carpet cleaning would cost more if the carpet is dirty.

De Hygienique uses chemical safe, environmental friendly cleaning product for our carpet cleaning treatment so we would not leave behind harmful chemical residue after the carpet cleaning is completed.

You should find out from your carpet seller what is the recommended carpet cleaning method for your carpet material. Using wrong carpet cleaning method for your carpet may cause permanent damage eg watermarks, loose carpet tile, etc. Carpet cleaning using moist compound is the safest cleaning method because this cleaning method does not wet the carpet, so there is no risk of shrinkage, discoloration, mould, etc.

Carpet often smells bad when the moisture in the carpet is not dried sufficiently after shampooing. As mould and bacteria grow in the damp carpet, these microorganism would emit musky odour.

Surfactants in shampoo often cause shampooed carpet to become sticky if the carpet is not rinsed sufficiently. Dirt particles will attach on sticky surfaces easily. So, if shampooed carpets are not rinsed appropriately, carpets may look dirty soon after cleaning.

Deep cleaning of carpet should be done by professional cleaning service providers who should have the necessary tools, cleaning products and experience to perform thorough cleaning of carpet, without causing permanent damage to your carpet. If in doubt, always check with your carpet supplier.

How soon you can walk on cleaned carpet depends on how dry your carpet is after carpet cleaning is completed. De Hygienique’s low moisture carpet cleaning service uses minimal liquid during the entire cleaning process. Thus, you can walk on the cleaned carpet immediately after cleaning service is completed, WITHOUT any drying time required.

You can walk on the carpet immediately after De Hygienique deep cleans your carpet as we use low moisture carpet cleaning technology. Thus carpet is totally dry after cleaning treatment is completed,. If your carpet is cleaned using wet cleaning method, then you are not recommended to walk on the carpet until the wet carpet is completely dry.

You are recommended to always check with your carpet manufacturer or supplier for their recommended carpet cleaning method.

Yes. De Hygienique’s carpet cleaning service uses enzyme odor removal treatment to remove biological soiling on carpet and rugs. This treatment is chemical safe, effective and safe to all user

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